Privacy Policy

Linpulse is operated by soft-techpro ltd. This policy describes information handled through linpulse.ai, the Linpulse workspace, the Linpulse Publisher Chrome extension, and optional connected publishing services. For privacy questions or requests, contact contact@soft-techpro.com.

soft-techpro is the data controller for the personal data described in this policy. This means soft-techpro decides why and how that personal data is processed for the Linpulse service.

Linpulse helps users plan and publish LinkedIn content, find relevant conversations on supported platforms, review contextual reply drafts, and record brand or competitor mentions and original AI visibility observations. The information processed depends on the features you choose and the accounts and communities you configure.

Account information may include your email address, profile details and account identifiers. We also handle your saved preferences, timezone, publishing schedules, connected-account information and feature access status.

Workspace content includes post text and images, reply drafts, product descriptions, audience details, campaign instructions, competitor names, approved knowledge text, website links, recorded outcomes and AI visibility evidence you submit. Document text is extracted in your browser before the extracted text is submitted for review and use in your workspace.

If you contact us, we receive the information you include in your message. Do not submit passwords, private messages, sensitive personal information or third-party information you are not entitled to use in content or knowledge fields.

Configured Radar workflows collect relevant page or post URLs, post text, titles, author names or handles, timestamps and selected community or symbol information. LinkedIn workflows can read joined-group information. Reddit account detection can read the signed-in username, account creation time and karma. Other supported platform workflows can identify the signed-in handle or account state.

We process publishing and scan activity, including task status, collected findings, relevance scores, approvals, errors and publication links. These records support your workspace, prevent duplicate actions and help troubleshoot failures. Radar data is not a record of your general browsing history.

Our hosting and service providers may process technical request information such as IP addresses, browser or device details, timestamps and diagnostic logs to operate, secure and troubleshoot the service. The extension does not request geolocation or collect keystrokes, private chats or unrelated browsing activity as part of its configured workflows.

The extension stores your configured app URL, personal Linpulse API key, enabled state, selected panel tab and job progress in Chrome local storage. The personal key authenticates requests to your Linpulse workspace; it is not your social-platform password. Your browser's existing signed-in platform sessions allow the configured platform actions.

Storage preserves settings and interrupted-job progress. Alarms schedule task checks, scans and delayed first comments. Tabs opens and manages task pages and pages you request. Scripting runs code bundled with the extension for supported platform reads. Side panel displays queues, results, drafts and connection controls.

Host permissions cover the supported platform domains needed for these workflows. Optional host access is requested for the app origin you configure or an image host you explicitly approve. The wildcard optional permission declaration does not mean that the extension scans every website. Network requests retrieve job data, content and images; the extension does not download remote executable scripts.

We use information to authenticate accounts, maintain owner-scoped workspaces, prepare content plans, generate and review drafts, run configured scans, carry out enabled publishing tasks, show results and communicate about the service. Relevant conversation content and product context are also used to classify relevance and tracked mentions.

We process information as needed to provide the service you request, protect accounts and service reliability, comply with legal obligations and respond to privacy requests. Where applicable law requires consent for a particular activity, that activity requires the appropriate consent. You choose the content and accounts you connect and can pause supported workflows.

Legal basis: we process account, workspace and platform data to perform our contract with you and provide the service you request; security, fraud prevention, troubleshooting and service improvement rely on our legitimate interests; certain records are kept to comply with legal obligations; and optional activities that legally require it rely on your consent, which you can withdraw at any time.

Payments: our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. We share the information needed for the sale of the product, subscription management, payments, tax compliance and invoicing with Paddle. Paddle processes payment details under its own privacy notice; we do not receive or store your full card details. We may also share information with hosting and service providers, professional advisers such as legal and accounting advisers, and authorities where required by law.

Extension user data is not sold or used for advertising profiles, unrelated purposes, creditworthiness assessment or lending. It is shared only as needed for the disclosed service, applicable legal requirements or other uses permitted by the Chrome Web Store User Data Policy. This includes its Limited Use requirements where applicable.

AI features send the information needed for the requested task to AI services through Lovable's AI Gateway and its underlying providers. This can include draft text, product and audience context, approved knowledge, selected conversation text, instructions and image-generation prompts. Website research may send the submitted product name, URL or search query to a research provider and retrieve public source content.

AI providers process these requests under their own applicable service and privacy terms. Provider retention and model-training practices are not established solely by an application setting; this policy does not promise zero provider retention or a universal no-training rule. Avoid entering sensitive information that is unnecessary for the task.

AI outputs may be inaccurate and should be reviewed. Consumer AI visibility observations are original answers and evidence you record; ordinary generated text is not treated as a measurement of what consumer search or AI services display.

If you use an available cloud-browser LinkedIn connection, sign-in takes place in a separate browser service rather than in the Chrome extension. That service handles browser session state, which can include cookies and other authentication storage, to perform enabled tasks for your account. Saved per-owner browser state is encrypted by that service.

An active cloud connection and extension publishing are coordinated to avoid competing publishers. You can disconnect the cloud connection through its available controls. Disconnecting access or signing out is not the same as deleting all workspace records; contact us for a broader deletion request.

Lovable Cloud provides application hosting, account services and workspace storage. Lovable's managed email service handles service emails and associated delivery, suppression and unsubscribe information. AI and research services receive task-specific inputs as described above. If the optional cloud-browser service is used, its hosting provider processes the browser-session and task information necessary for that service.

When a publishing task runs, the destination platform receives the post or reply and the information required to submit it. Public posts and replies can be visible to other platform users and search services; group visibility follows that platform's settings. The platforms apply their own privacy policies and terms.

Information may also be disclosed when required by law, to address fraud or security threats, or as part of a lawful business transfer with appropriate privacy safeguards. Operational access is limited to what is needed to deliver, support or secure the service. We do not claim that unpublished workspace content is public merely because it is used to prepare a draft.

The website uses browser storage to maintain sign-in sessions and necessary workspace preferences. The extension uses separate Chrome local storage for its settings and task state. Connected social platforms maintain their own cookies and sessions. Clearing browser storage or removing permissions may interrupt sign-in or configured tasks.

Service emails can include account, connection or activity information needed for the service. Use any applicable unsubscribe controls for optional emails; essential account or security communications may still be necessary. This policy does not describe a third-party advertising tracking feature as part of the extension.

Workspace information is retained while needed to provide the configured service and support reasonable operational, security or legal needs. Different records and provider backups can have different retention periods. We do not promise a single automatic deletion deadline for all data categories or providers.

Protection measures include owner-scoped access controls, authenticated service requests, private post-media storage, hashed personal API keys on the server and encrypted saved state in the optional cloud-browser service. No internet service or browser connection can guarantee absolute security. Keep your personal connection key private and review access to your device and social accounts.

You can edit supported workspace records, review drafts, change configured targets, pause tasks, disconnect available connections, revoke extension permissions or uninstall the extension. Uninstalling the extension does not automatically delete your Linpulse workspace or posts already published on another platform.

To request access, correction, export or deletion of personal information, or to raise a privacy objection, email contact@soft-techpro.com from the email associated with your account. We may need to verify your identity before acting. Do not send your password or personal API key. Requests are handled subject to applicable law and relevant retention obligations; some technical backups or security records may not be immediately erased.

Depending on your location, you may also have rights to restrict processing, withdraw applicable consent or complain to your local data-protection authority. Withdrawal does not undo prior lawful processing. Removal of content already posted to a social platform must also be addressed using that platform's controls.

Service providers may process information outside your country. Where applicable law requires safeguards for international transfers, the relevant safeguards must apply to that processing. Linpulse is a professional content service and is not directed to children under 18. Contact us if you believe a child has submitted personal information.

We may update this policy as features or practices change. The updated date is shown on this page, and material changes may also be communicated through the service or email as appropriate. Privacy questions and requests can be sent to soft-techpro ltd at contact@soft-techpro.com.