Terms of Service

1. Who you are contracting with

Linpulse (linpulse.ai) is provided by soft-techpro (soft-techpro ltd). When you use Linpulse, you are entering into an agreement with soft-techpro. Contact: contact@soft-techpro.com.

2. Acceptance

By creating an account, starting a trial or continuing to use Linpulse, you agree to these Terms. If you use Linpulse on behalf of an organization, you confirm that you have authority to bind it. If you use it as an individual, you confirm you are of legal age. If you do not agree, do not use the service.

3. The service

Linpulse helps you find relevant conversations on supported platforms, track brand and competitor mentions, and prepare AI-assisted reply drafts for your review, using your own platform accounts. Features available to you depend on your plan.

You are responsible for keeping your account credentials and personal API keys confidential, for activity under your account, and for providing accurate information.

4. Acceptable use

You must not misuse the service. In particular, you must not: use it for unlawful purposes; use it for fraud, spam or deceptive activity; infringe the intellectual property or other rights of others; interfere with the security or operation of the service, including by introducing malware, probing or testing vulnerabilities, or scraping the service; reverse engineer, resell or redistribute the service; or circumvent plan limits or technical safety limits.

You must also follow the rules of each third-party platform you connect. You are responsible for content you publish.

5. AI-generated content

You are responsible for the inputs you provide, for reviewing AI-generated drafts before use, for verifying their accuracy and for how you use them. Outputs may be inaccurate or incomplete and are not professional, legal or financial advice.

You must not use the service to generate illegal, hateful, harassing or deceptive content, impersonations or malware, or attempt to bypass its safeguards. We may remove or restrict content, refuse or filter outputs and suspend accounts that violate these rules. Rights holders can report infringing content to contact@soft-techpro.com; repeated infringement leads to termination.

As between you and soft-techpro, you keep the rights to the content you submit and to outputs generated for you, subject to third-party rights. You grant us a limited license to host and process your content only to provide the service.

6. Intellectual property

soft-techpro retains all rights in the service and its intellectual property, including software, documentation, design and branding. We grant you a limited, non-exclusive, non-transferable right to use the service within your plan while these Terms apply.

7. Subscriptions, payments and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, taxes, renewals, cancellations and refunds are governed by Paddle's Buyer Terms (https://www.paddle.com/legal/checkout-buyer-terms). Subscriptions renew automatically until canceled. A free trial requires a payment method and converts to a paid subscription unless canceled before it ends. See our Refund Policy for refund details.

8. Service level

We work to keep Linpulse available and reliable, but we do not guarantee uninterrupted or error-free performance. Third-party platforms may change or limit access at any time. To the fullest extent permitted by law, the service is provided "as is" without implied warranties of merchantability or fitness for a particular purpose.

9. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, fail to pay, create a security or fraud risk, or repeatedly or seriously violate our policies. You may stop using the service and cancel your subscription at any time. After termination, we may delete your workspace data within a reasonable period.

10. Liability

To the extent permitted by law, soft-techpro is not liable for indirect, consequential or special damages, including loss of profits, data or goodwill, and our total liability is limited to the fees you paid in the 12 months before the claim. Nothing limits liability for fraud, death or personal injury where the law does not allow it.

11. General

These Terms are governed by the laws of the State of Israel, and disputes are subject to the competent courts there. We are not responsible for delays caused by events beyond reasonable control. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition. We may update these Terms and will post the updated version on this page.

See also our Refund Policy and Privacy Policy.